An AI-based virtual assistant is a class of conversational AI system which helps with tasks, often in customer care domain. …

How history of bridges informs us on the significance of ethical AI. Today’s AI reminds me of the early days of building bridges. The very first bridges were arched, made of masonry, stone or wood as those were the most plentiful material at that time. The builders tried different designs…

As AI decision makers and developers, why do we need Design Thinking and how do we use design thinking the right way? What the heck is design thinking, anyway? and how is it supposed to help with AI success? “Design thinking has nothing to do with making something pretty and…

There’s a reason why most AI/ML projects are not successful. It’s a leadership problem. Leaders — you should stop treating AI as another IT initiative. AI is inherently different and it requires leaders to change their thinking, culture and approach. The last decade was about convincing the world that AI…

Identifying and managing AI risk is vital for all organizations — Working on AI/ML initiatives is the dream of many individuals and companies. Stories of amazing AI initiatives are all over the web and those who claim ownership of these are sought after for speaking, offered handsome positions and command respect from their peers. In reality, AI work is highly uncertain…

Its a well-known mantra that culture is a big part of your ML and AI success or failure. Data-driven is the term that is used — overused if I may say — to indicate a company or organization that uses data in all of its business without in a natural…

Natural Language Understanding (NLU) and Natural Language Processing (NLP) have come a long way in the last decade or so. Thanks to the recent developments, its on the verge of playing a bigger role in our lives. This post is a manager’s guide — not technical background needed. …